Register someone to watch over / Join a family

Getting started with Carez

How would you like to start?

With family only

With a care facility

Start here if your facility gave you an invitation code.

Choose how to start

First, create an account and set up your profile. Then choose how to start, depending on who gave you an invitation code. The steps are the same on iOS and Android.

Choose how to start screen

Starting a new family space? Choose “Register a Person Receiving Care.”
Got a code from a family member? Choose “Join an existing family.”
Got a code from your care facility? Choose “Start with a Code from Your Facility.”

Select an option and tap “Next.” Go to the steps for a facility code.

Start with family only

You do not need a facility code. The first family member registers the person you want to watch over. Other family members can then join with a family invitation code.

The person you watch over is the person whose records and schedules you share, such as a parent or grandparent.

If you are the first to start, register someone to watch over.
If a family member invited you, join an existing family.

Register someone to watch over

If you are the first person starting Carez, enter the name of the person you want to watch over.

Enter the person’s name.
The icon at the top helps identify the person you are registering.
When the input is complete, tap the registration button.
After registration, you can manage that person’s schedules and records from the home screen.

If you plan to share the space with family, choose a name that family members can recognize easily.

Join an existing family

If someone in your family already uses Carez, enter the invitation code to join.

Invitation code screen

Ask the inviting family member for the invitation code.
Enter the code in the invitation code field.
Tap the join button.

The invitation code is important information for joining a family group. Be careful not to share it with anyone outside the family group.

The family member sending the invitation can follow Generate an invitation code. The same page explains how to share a code with facility staff to connect an existing family group.

Start with a Code from Your Facility

The facility registers the person receiving care and creates an invitation code for their family. You enter that code in the Carez app to join. Ask your facility for the code before you begin.

Enter the invitation code from your facility

Create your account and profile in the Carez app, or log in if you already have an account.
Choose “Start with a Code from Your Facility”, then tap “Next.”
On “Enter Your Facility Code,” enter the code the facility gave you.
Tap “Review Invitation.”
Check the facility name, the person’s name, and the information that will be shared with staff.
If asked to register or verify your email address, follow the instructions on screen.
Give your consent and tap “Join This Family” to finish.

After joining, you can read daily reports and announcements published by the facility. Use handovers to send staff what they need to know. Your family’s everyday records, schedules, and tasks are not automatically shared with the facility.

If you do not have a code, it has expired, or the facility or person’s name is incorrect, contact your facility. Share the code only with the invited family members.

Already using Carez?

If the start selection appears after you log in, choose “Start with a Code from Your Facility.” If you see the home screen, tap the person’s name at the top, then “Add” to reach the same selection screen.

If your family has already registered the same person, tell the facility before creating a duplicate. You can connect by giving staff a code issued by your family. See the facility help for connecting an existing family together with your facility.

For facility staff

Give the family their code and this page, and ask them to enter the code in the Carez app. See how to register a person and issue a family invitation code in the facility help. This is separate from email invitations for staff.

Add another person later

On the home screen, you can switch the currently selected person or add another person to watch over.

Menu for adding another person from the home screen

Tap the name at the top of the home screen.
The registered people will appear in a list.
To switch to another person, tap that person’s name.
To add someone new, tap “Add.”
Choose whether to register someone new, join with a family code, or start with a facility code. Then tap “Next.”
Follow the chosen steps to enter a name or an invitation code. The number of people you can add depends on your plan.

When watching over multiple people, check the name at the top of the screen before creating posts or schedules.