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Generate an invitation code

Learn how to generate an invitation code in the family app and share it with family members or facility staff.

Select the care recipient

A family member who already uses Carez follows these steps in the app. If no care recipient has been added yet, register them first.

  1. Open the app’s home screen.
  2. Check the name at the top. To choose a different person, tap the name and select the person whose family group you want to invite someone to or connect to a facility.

Generate and copy the code

  1. Open the menu at the top right of the home screen and tap Invite.
  2. The Share Invite Code screen displays the code. An existing valid code is reused; a new one is generated if none is available.
  3. Tap Copy.

Share the code with family or a facility

Invite a family member

Share the copied code with the family member you want to invite. They enter it using Join an existing family.

Connect to a facility

Share the code generated in the family’s app with staff at the facility you want to connect to. The facility does not need to register the same person again.

In the facility website, staff open Care recipients → Register care recipient → Connect an existing family. They enter the code, confirm the family’s consent, and choose Connect existing family data. Both administrators and general staff can do this. See the facility connection instructions for details.

Existing family members and records remain unchanged. Family posts, schedules and to-dos stay within the family. The facility receives handovers explicitly sent to it and family comments or reactions on its daily reports.

Connecting to a facility uses up the code. For another invitation, reopen Invite and share the new code. If a code has expired or cannot be used, reopen the screen and check the displayed code.

Share invitation codes only with the family members you want to invite or the facility you want to connect to.